Arpad Housing Emotional Support Animal (ESA) Policy

Arpad Housing is committed to supporting tenants with disabilities by allowing emotional support animals (ESAs) when an ESA is necessary for them to be able to use and enjoy their residential living space. The Emotional Support Animal (ESA) Policy applies to all tenants and explains the specific steps necessary to request an emotional support animal at Arpad Housing.  The American with Disabilities Act (ADA) defines a person with a disability as someone who has a physical or mental impairment that substantially limits one or more major life activities. The three factors influencing a determination of substantial limitation are 1) the nature and severity of the impairment, 2) the duration or expected duration of the impairment and 3) whether the impairment is characterized as permanent or long-term.

As a long term housing option, in order to be eligible for an ESA, tenants or guests must be in residence or contracted to be in residence a minimum of 22 consecutive nights.


An ESA is an animal selected to play an integral part of a tenant’s treatment process, providing emotional support that alleviates one or more identified symptoms or effects of a tenant’s disability. An ESA does not perform work or tasks that would qualify them as service animals, as defined by the ADA. Emotional support animals are not considered pets. To preserve tenant health and safety, pets are prohibited in all Arpad Housing buildings. Having an ESA is considered an exemption to Arpad Housing’s Pet Policy and is an approved animal. As such, Arpad Housing requires that tenants with disabilities who require an ESA to affirmatively request an emotional support animal within established deadlines. Only one ESA per tenant is allowed.

An ESA must remain in the tenant’s assigned residential living space (bedroom) at all times, except when being transported outside in an approved manner. ESAs are not permitted in shared residential spaces, such as bathrooms, kitchens, hallways, and/or lounges. An exception to this is if all roommates agree to the animal being in the shared communal spaces of the apartment. A tenant may not take an ESA to class, or into any other building on BYUI campus. When an ESA is outside a tenant’s assigned residential living space, it must be in an animal carrier, or controlled by a leash or harness. The managers will work with a tenant to identify appropriate spaces for that tenant’s ESA to exercise and relieve itself, based on where the tenant resides. The tenant is responsible for cleaning up and properly disposing of all of the ESA’s waste.

Each tenant is responsible for the control, care and supervision of their ESA at all times, as well as for ensuring that the animal does not unduly interfere with the routine activities of the residential facility, or any of the tenants who live there. If that tenant leaves Arpad Housing for a period of time, they must take the approved animal with them and may not leave the animal overnight or longer, even if under the care of another person.

Tenants who receive approval for an ESA will select their residential living space through the regular room selection process. Tenants are advised, that in order to ensure that an ESA does not interfere with the equitable enjoyment of housing by other tenants who may have animal allergies or aversions, management will identify certain residential spaces across campus as animal-free spaces, and they will not be able to live in these spaces with their approved animal. Tenants needing break housing should select a residential living space that is open during break periods, or make arrangements to stay in a residential living space that is not designated as animal-free.

Accommodation requests for an ESA must be reasonable. An ESA should demonstrate a good temperament, reliable and predictable behavior, and be able to live with others in a reasonable manner. The ESA’s behavior, noise, odor, and waste may also not exceed reasonable standards for a well-behaved animal. A specific animal may be prohibited from serving as an ESA in residential living spaces if that animal’s behavior or presence poses a direct threat to the health or safety of others; would cause substantial physical damage to the residential living space and/or property of others; may force another tenant(s) from their residential housing space(s); and/or creates unreasonable disruptions for other tenants, including their right to peace and quiet enjoyment. Prohibited animals may include venomous animals and exotic or non-domesticated animals. Reptiles as ESAs are discouraged due to their requirement of heat lamps and UVA/B lights, which are prohibited in residential living spaces.

Tenants must comply with all City, County, and State ordinances, laws, and/or regulations, as well as BYUI Housing and Residential Life policies, pertaining to animals. These include, but are not limited to, Idaho Animal Cruelty Laws. The animal must have all veterinarian recommended vaccinations to maintain its health and prevent contagious diseases. Proof of vaccination is required before moving the animal into any residential living space. Arpad Housing reserves the right to request an updated health record at any time during the animal’s residency. In addition, dogs will need to be licensed in accordance with local ordinances. Dogs and cats must receive monthly preventative flea and tick treatments.

The resident is financially responsible for the actions of the ESA, including damage to Arpad Housing or personal property or harm to others. Any extra cleaning charges that result from the ESA’s presence will be the tenant’s responsibility. All spaces must be returned to an allergen-free level and a third-party, management approved pest control/cleaning service may be used. The tenant will also be responsible for any costs incurred should the ESA need to be removed for any reason by Arpad Housing staff or animal control professionals. If any damage, excessive noise, or health hazard is perpetrated by the ESA including urine/feces found in the apartment and around the complex, tenant may face eviction, will be required to pay for the damage, and the ESA will no longer be able to stay at Arpad Housing. Due to the limited space in each apartment, only one ESA is allowed per apartment.


This does not include Service Animals, as defined by the ADA. An ESA must be requested and approved for each semester (documentation is good for the calendar year). Arpad Housing will accept and consider all reasonable and necessary ESA requests at any time, however, completed requests must be received by Arpad Housing office by the following deadlines in order to ensure that approved requests have enough time to be accommodated for the specified semester.

Fall Semester- All forms and requirements completed and submitted by July 1st.

Winter Semester- All forms and requirements completed and submitted by Nov 1st.

Spring Semester- All forms and requirements completed and submitted by Feb 14th.

Should a need for an ESA occur during a current semester and/or after one of the aforementioned dates, tenants should complete the process below as soon as possible. While Arpad Housing will make every reasonable effort to address all necessary and requested ESA requests, Arpad cannot guarantee that it will be reasonable or feasible for the current and/or upcoming term to grant an ESA request received after the stated deadlines.

Submitting a request for an ESA does not guarantee a specific accommodation. Tenants must complete the ESA request process and receive approval before engaging in any behaviors related to the requested ESA. Additional and more detailed information can be found on Arpad Housing’s ESA Agreement, which must be signed before an ESA will be permitted in a tenant’s residential living space.


  • Tenants must complete and submit an Emotional Support Animal (ESA) Request Form to the office either by mail- 271 S 2nd W, Rexburg, ID 83440 or by email at  The Arpad Housing Office will provide assistance to tenants who, due to their disability, require assistance to complete these, or any other related forms. No ESA request will be considered without the completion of these forms.
  • When the disability and/or need for accommodation is not obvious, tenants are required to have a treating healthcare provider complete and submit an Emotional Support Animal (ESA) Verification Form to the Office either by mail or by email.  These forms provide Arpad Housing with reliable documentation that the tenant has a disability. Documentation must also show that the requested ESA is necessary for them to use and enjoy their residential living space; in addition, there must be an identifiable relationship, or nexus, between the requested ESA and their disability. The treating health care provider completing the form must specialize in a field consistent with the diagnosis, as well as be familiar with the tenant’s disability and the necessity for the requested ESA. To avoid any conflict of interest, documentation must be provided by a non-family healthcare provider.
  • Tenant must provide proof of updated shots and immunizations.
  • Tenant must register their ESA with the City of Rexburg and provide documentation. This may occur upon arrival if tenant is out of town prior to moving in to Arpad Housing.
  • The ESA is required to be kept in the bedroom unless being taken outside to exercise or relieve itself. If the Tenant would like to have the ESA allowed in the apartment community areas such as kitchen, living room, bathrooms etc, approval must be obtained from all the roommates. Management will contact roommates and get this approval. If approval is not obtained, either the tenant may keep his/her ESA only in the bedroom or Management will facilitate finding another apartment (if one is available) for the tenant and their ESA.
  • Tenant may be asked to sign a release of information so that Arpad Housing may verify the disability and/or that the requested ESA is necessary for them to use and enjoy their residential living space, by alleviating one or more identified symptoms or effects of their disability.



After receiving all the documentation listed above, management will review the documents and verify that the animal qualifies as an ESA.   Following verification, Management will assist in the selection of an apartment with exterior access and acquire roommates’ permission for shared community space.   All documentation needs to be updated on an annual basis for the ESA to continue to qualify.

We look forward to helping you and your ESA be comfortable at Arpad Housing.